Hardware Maintenance | Benefits of Outsourcing | Xuper | News

Outsourcing Hardware Maintenance

It’s becoming increasingly difficult for organisations to keep up with the constant advances in IT infrastructure/technology, and to find support for their older hardware. Despite a lot of IT now moving to the Cloud, there’s still a large amount of on-premise infrastructure required an It only takes one piece of hardware to fail to potentially cause hours of downtime. In this day and age, where business rely so heavily on technology, even minutes of downtime can have devastating effects on your organisation.

It’s likely your IT infrastructure is from a variety of manufactures and various different ages. This can make it a challenge to keep everything performing at it’s best. Outsourcing hardware maintenance support helps eliminate the burden of dealing with any problems yourself, upgrading your infrastructure, running updates and ensures you have the best security measures in place.

Benefits of Hardware Maintenance with Xuper

  • Decrease downtime
  • Cost savings
  • Increase equipment efficiency and reliability
  • 24x7x365 service desk and monitoring
  • Escalation to site when an issue can’t be resolved remotely
  • Tailored SLA’s to suit your business
  • Extend hardware/infrastructure lifespan
  • Keep the agreement easy to manage with one contract, one point of contact and one currency

Xuper

Whether you want to ensure maximum availability or extend the lifetime of your equipment, we can support a range of vendors including: Dell, Cisco, IBM, Lenovo, Oracle, Hitachi, HPE.

To find out more information, you can speak to one of our experts on 01332 362 481 or hello@xuper.co.uk. Alternatively, you can visit our maintenance page and fill in the form here.