International IT Support | Benefits of Outsourcing | Xuper IT

International IT Support

International IT Support – The Benefits of Outsourcing

In an increasingly digitalised world, businesses rely more heavily than ever on technology and IT. However, not everyone is tech savvy, and without any IT experts taking care of your technology you could experience regular downtime, loss of money, increased risk of cyber-attacks, dated hardware and software etc.

With many organisations operating internationally, it can be difficult covering IT all over the world, at multiple sites. By outsourcing your IT, all your sites can be covered for you, without the expense of hiring IT managers/teams.

Benefits of Outsourcing Your IT

  • Reduce Costs

By outsourcing your IT support, you can save significantly on costs. Hiring an IT manager/department does not come cheap, especially when they require the knowledge and experience to cover huge data centres and security processes for complete organisations. Then on top of that you have recruitment and hiring costs, company benefits, and training to keep their skills up to date. Outsourcing your support allows you to control costs by paying a reduced set monthly fee, making it more affordable and easier to budget.

  • Improve efficiency & productivity

Many businesses choose to outsource their IT support because it can significantly boost their efficiency and productivity. Rather than relying on staff to solve issues they might not understand, an IT support company gives companies access to experts who can solve the issue quickly, and usually, remotely (with escalation to site if required).

  • Reduce risks

IT support companies are experts in risk management and can identify any risks associated with your IT infrastructure in advance, so they can be acted upon and mitigated before becoming a major problem.

  • Improve security

Cyber security threats are getting more sophisticated than ever and it can be very complex to properly secure your network. Additionally, once you have deployed security measures, you have the constant updates. If you experience a breach/cyber-attack, it can result in a huge loss of revenue, data and potentially ruin your reputation. By outsourcing your IT, you can be confident you have certified security experts making sure you have up to date and effective security measures in place.

  • Access to 24/7 end user support

By outsourcing your IT support, you can have access to 24/7 multilingual support, 365 days a year. Your support team can also resolve the majority of issues remotely, reducing any downtime. Alternatively, if it’s required, they can send an engineer to site.

  • Keep up to date with technology

IT companies will ensure they are up to date with the latest advances in the industry (including gaining any qualifications/certificates they need). By outsourcing, you gain the benefits of this, without the large investment in money and time.

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Our global reach has enabled us to supply companies with tailored IT solutions all around the world. We provide a range of services including storage, server and network maintenance, as well as IT project management and cabling to name a few.

All of our services are able to adapt to suit each of customer’s requirements. Making sure that the most up to date and efficient solutions are in place at all times. We’ve assisted organisations at every stage of an IT solutions life span, from developing customer’s initial deployment, to decommissioning entire suits of hardware. We will become an integral part of your IT team, consistently exceeding your expectations.

If you would like more information you can speak to one of our experts on +44 (0) 1332 362 481 or hello@xuper.co.uk